Privacy Policy

These Terms of Service govern your access to and use of shafary operated by shafary.com (“we,” “us,” or “our”). By visiting our website, creating an account, or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old—or have the permission and supervision of a parent or legal guardian—to use this website or make a purchase. By placing an order, you confirm that the information you provide is accurate, complete, and current.

 

Our Products

We offer independently made, designer-inspired jewelry. Our products are not authentic designer products and are not manufactured, sponsored, licensed, endorsed by, or affiliated with any referenced luxury brand. Any third-party brand names referenced on our website are used only to describe design inspiration or facilitate comparison. Customers may not represent or resell our products as authentic products of another brand. We make reasonable efforts to display product colors, dimensions, materials, and details accurately. However, slight variations may occur because of lighting, screen settings, measurements, production batches, and the handcrafted nature of the jewelry.

 

Materials and Craftsmanship

Product materials are identified on the applicable product page. Items described as tarnish resistant sterling silver will meet the silver-content specifications stated in their descriptions. Our jewelry may be individually handcrafted and hand-finished. Minor differences in stone placement, surface finish, polish, and measurements are natural characteristics of handcrafted products and are not necessarily defects. Tarnish-resistant does not mean tarnish-proof. The appearance and condition of jewelry may be affected by skin chemistry, humidity, storage, perspiration, perfume, cosmetics, chlorine, cleaning products, and normal wear.

 

Product Availability

All products are subject to availability. We may limit quantities, discontinue products, or modify product specifications without prior notice. Adding an item to a shopping cart does not reserve it. An order is accepted only after payment has been authorized and we have sent an order-confirmation notice.

 

Pricing and Payment

Prices are displayed in [USD] unless otherwise stated. Applicable taxes, shipping charges, and other fees will be shown before the customer completes checkout. We reserve the right to correct pricing, description, or promotional errors. If an error affects an order already placed, we will notify the customer and offer the choice of confirming the corrected order or receiving a cancellation and refund. Payment must be completed using one of the payment methods available at checkout. The customer represents that they are authorized to use the selected payment method.

 

Order Acceptance and Cancellation

We may decline or cancel an order because of:

  • Product unavailability;
  • Pricing or product-description errors;
  • Payment authorization problems;
  • Suspected fraud or unauthorized activity;
  • Suspected commercial resale or misuse; or
  • Legal or shipping restrictions.

If we cancel an order after payment has been collected, the amount charged will be refunded to the original payment method.

Customers may request cancellation before an order enters processing. Once processing or shipment has begun, cancellation may no longer be possible..

 

Shipping and Delivery

Processing and estimated delivery times are displayed at checkout or on the relevant product page. Delivery dates are estimates unless we expressly guarantee a specific date. Orders generally require up to three business days for processing and packaging before shipment. Once dispatched, orders are shipped using a trackable ground-delivery service. The total estimated delivery time—including processing and shipping—is up to 14 calendar days from the date the order is placed. Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, an incorrect shipping address, or other circumstances beyond our reasonable control. Tracking information will be provided once the order has been shipped. If we cannot ship within the advertised time—or within 30 days when no shipping time is stated—we will notify the customer and provide the options required by applicable law, including consenting to the delay or receiving a refund for the unshipped merchandise. Customers are responsible for providing a complete and accurate delivery address. We are not responsible for delays or losses caused by an incorrect address supplied by the customer. Risk of loss and legal title transfer according to applicable law and the shipping terms stated during checkout.

 

Returns and Refunds

All returns, exchanges, damaged-item claims, and refunds are governed by our separate Return & Refund Policy, which is incorporated into these Terms by reference.

 

Jewelry Care

Customers should follow the care instructions supplied with the product or published on our website. Unless a product is specifically described as suitable for such exposure, jewelry should be removed before showering, swimming, exercising, sleeping, or using household chemicals. Perfume, lotion, and cosmetics should be allowed to dry before putting on jewelry. Improper cleaning, abrasive polishing, chemical exposure, accidental damage, and ordinary wear may affect the product’s finish and are not considered manufacturing defects.

 

Acceptable Use

You may not use our website:

  • For unlawful or fraudulent activity;
  • To infringe intellectual-property rights;
  • To distribute malicious code or interfere with website operation;
  • To collect information about other users without authorization;
  • To submit false orders or payment information; or
  • To misrepresent our products as authentic products of another brand.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

 

 

Third-Party Services and Links

Our website may use third-party payment processors, shipping providers, analytics services, or links to external websites. Those third parties operate under their own terms and privacy practices. We are not responsible for third-party websites or services beyond the extent required by applicable law.

 

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes any product warranty or consumer right that cannot legally be excluded.

 

Limitation of Liability

To the fullest extent permitted by law shafary will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products. Our total liability relating to a purchase will not exceed the amount paid for the affected product. These limitations do not apply where liability cannot legally be limited or excluded.

 

Indemnification

To the extent permitted by law, you agree to indemnify and hold Shafary harmless from claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

 

Changes to These Terms

We may update these Terms from time to time. Changes become effective when the revised Terms are posted on the website. The version applicable to an order is the version in effect when that order was placed.

 

Contact Us

Questions about these Terms may be sent to: Customer service email: admin@shafary.com Chat with us on the website: https://shafary.com/